Have questions about IoT? Find answers to the most common topics below.
Contact Us Learn MoreTake a look at some of our most frequently asked questions.
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Yes, we can, and the labels can be completely customised to suit your needs. This is handy for asset management and installation.
All products we supply are covered by the standard manufacturer’s warranty. Enhanced packages and extended warranties are available for select products at an additional fee. Contact us to discuss your requirements.
Please contact us using the methods mentioned above, we are always adding new products to our range and can usually find the right device to suit any needs.
Yes, we can! We’ll need to clarify a couple of things about how you intend to connect your devices. Once we have this information, we can provision your items, so they arrive on site ready to work out-of-the-box.
For more information, check our IoT Provisioning page.
The best way to get started with IoT is to speak with a member of our team. Our experts are on hand to recommend the best technology and devices to suit your specific requirements. We can be as flexible as you need us to be and are happy to support you with everything from preparing tender proposals, to advising end user clients on your behalf. We’ll work with you to provide the level of support you require.
The technology is very low cost and easy to get started with so we always recommend trying it out for yourself to see what it can do, very little investment is needed.
The best way to raise a support ticket with our team is through our online portal. From here, a member of our technical team will be in touch to resolve your query.
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We hold a good level of stock for our most popular product lines. For all other items, we can arrange prompt delivery based on the manufacturers lead time. Need an item quickly? Get in touch to discuss your options with a member of our team.
LoRa radio technology and the LoRaWAN protocol combine to provide an LPWAN technology that can connect low-power devices such as sensors to the Internet over a wireless radio network. Unlike technologies such as WiFi, it can go a very long way using a very small amount of power. But it is only designed to carry very small amounts of data and is heavily biased towards uploading data, not downloading. It is designed to use free-to-use radio spectrum (868MHz in Europe for example).
These are both LPWAN technologies like LoRaWAN but they do not use free-to-use radio spectrum. Therefore they must be operated by a mobile network provider in the same way as the 4G data network your mobile phone uses. They are both designed to use small amounts of power and reach long distances at the trade-off of only being able to transmit very small amounts of data. Typical monthly amounts of data for these services would be around 2mb per month.
Both technologies have the same goal, to provide a wireless, long range, low power network for devices such as sensors to send data over.
Usually the important difference is who operates this network. Certainly in the UK, to use LoRaWAN you are most likely going to need to install your own gateways and operate the network yourself. This isn’t normally an expensive thing to do and it does mean you own the network (it’ll never be turned off unless you want it to be), you can provide coverage wherever you want and for large deployments in a relatively small area (e.g. a city) it is the cheapest option.
NB-IoT or LTE-M on the other hand are networks operated by a mobile network provider. This means you don’t need anything other than the sensor itself and a suitable SIM card to put in it, as long as there is coverage where you want to use it. You don’t have to run the network or invest in gateways or access points.
This works out cost effective for deploying sensors spread over large areas such as country wide and it is ideal for asset tracking solutions.
Cellular LPWAN such as NB-IoT and LTE-M also use dedicated, licensed radio spectrum meaning other devices cannot interfere with them (legally!).
Neither system is better or worse, they suit different scenarios and use-cases. Often using both is advantageous. Speak to us about what you want to do.
Find out more on our LPWAN technologies webpage.
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